Hours:             35 hours per week, Monday to Friday

Contract:        Permanent

Salary:            £42,500 per annum

Location:        Hybrid (remote with access to London Office) 

Baxendale is an employee-owned, B Corp management consultancy specialising in out-of-hospital healthcare transformation. We work with community health providers, mental health trusts and primary care organisations to help them navigate complex change, improve quality and productivity, and deliver better health and wellbeing outcomes. We are genuinely invested in our clients’ success.

Our clients face challenges that cut across multiple connected areas. Baxendale responds by bringing specialist knowledge with the ability to integrate expertise across strategy, estates, bids, partnership structures, investment, programme management, productivity and quality improvement to deliver solutions that work as one. We work as embedded partners, bringing grip, calm and credibility.

The Financial Times has recognized Baxendale as one of the UK’s leading consultancies for Healthcare & Life Sciences, People & Performance, and Public & Social Sector, an exceptional achievement for an organisation of our size.

The role:

As a Consultant, you will contribute across Baxendale’s core areas of work. Projects often span multiple disciplines, you will be expected to understand how different elements connect, tailoring your approach to the context and needs of each client.

Your work may include:

• Service and financial modelling to inform service redesign, investment decisions and commissioning approaches

• Supporting organisation-wide transformation programmes, including governance, programme management, service design, benefits realisation and delivery discipline

• Contributing to commercial growth strategies, including new service development, market entry and contract expansion

• Strategic estates and infrastructure work that supports new models of care, efficient utilisation, and improved staff and patient experience

• Organisational and partnership development, including operating models, governance structures and ways of working

• Building robust business cases and financial models to support strategic and investment decisions

• Bid writing to support healthcare providers to develop clear, credible and competitive bids that secure NHS funded contracts

Key duties and responsibilities:

As a Consultant, you will be expected to:

• Take ownership of defined workstreams or small projects, managing delivery from planning to completion with support

• Apply structured thinking to complex problems, producing evidence-based outputs that support decision-making

• Identify risks, interdependencies and opportunities, escalating issues early and proposing practical solutions

• Design and produce high-quality reports and client-ready presentations that are clear, concise and visually engaging

• Use digital tools and AI effectively to improve efficiency, quality and consistency of outputs, reducing avoidable manual effort

• Design and facilitate client workshops, with support as required

• Build strong working relationships with client peers, communicating confidently and professionally in writing and verbally

• Contribute to integrated solutions by connecting insights across different disciplines

• Understand how productivity, efficiency and capacity considerations affect service delivery, and reflect this in analysis, recommendations and client conversations

• Promote teamwork, collaboration and knowledge-sharing across Baxendale

CONTRIBUTION TO BAXENDALE’S GROWTH

Everyone at Baxendale contributes to the success and development of the business. As a Consultant, this will include:

• Supporting business development through proposal writing, research and identifying opportunities to extend or deepen client relationships

• Contributing to the development of new services, tools and ways of working

• Supporting marketing and thought leadership activity, such as blogs, case studies or event content

•  Demonstrating an ownership mindset and accountability

SECTOR KNOWLEDGE AND VALUES

You will develop a good understanding of the UK health sector, particularly community health, mental health and primary care. You will be able to discuss key trends, challenges and opportunities, and communicate Baxendale’s services with confidence.

You will live and demonstrate Baxendale’s values in all aspects of work: being curious, accountable, collaborative, trustworthy, kind and supportive.

Person specification:

Experience and background

·         Typically 2–4 years’ experience in a junior consultant, analyst or equivalent role with focus on healthcare, or relevant experience working within a healthcare organisation with a desire to move into consultancy

·         Experience of working in client-facing roles (internal or external) on small projects or defined workstreams within larger programmes

·         Exposure to one or more of the following within a healthcare context: strategy, estates, bids, partnership structures, investment, programme management, productivity and quality improvement

Skills and attributes

• Strong analytical skills and the ability to structure and communicate complex information clearly

• Confident using digital tools and AI to work efficiently

•  Knowledge of healthcare systems and how different elements connect

• Excellent verbal and written communication skills, ability to build rapport quickly

• Demonstrates risk awareness and attention to detail

• Comfortable working with ambiguity and adapting your approach to different contexts

Baxendale offers in return:

• 10% pension

• Private healthcare

• Life insurance

• Share scheme

• Performance-related profit share.

RECRUITMENT PROCESS

Please submit a CV (max 2 pages) and a covering letter (max 1 page) evidencing how you fit the person specification. Applicants must have the right to work in the UK.

EQUAL OPPORTUNITIES

Baxendale is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.